Fire Sprinkler Service Supervisor
Company: Johnson Controls
Location: Orlando
Posted on: October 14, 2024
Job Description:
Build your best future with the Johnson Controls teamAs a global
leader in smart, healthy and sustainable buildings, our mission is
to reimagine the performance of buildings to serve people, places
and the planet. - Join a winning team that enables you to build
your best future! Our teams are uniquely positioned to support many
industries worldwide.You will have the opportunity to develop
yourself through meaningful work projects and learning
opportunities. We strive to provide our employees with experience,
focused on supporting their physical, financial, and emotional
wellbeing.Become a member of the Johnson Controls family and thrive
in an empowering company culture where your voice and ideas will be
heard - your next great opportunity is just a few clicks away!What
we offer
- Competitive salary
- Paid vacation/holidays/sick time - 15 days (about 2 weeks) of
vacation first year
- Comprehensive benefits package including 401K, medical, dental,
and vision care - Available day one
- Extensive product and on the job/cross training opportunities
with outstanding resources
- Encouraging and collaborative team environment
- Dedication to safety through our Zero Harm policy
- Tools and Equipment to complete all jobs
- Check us out! What will you doThis position is responsible for
providing vision, leadership and direction for the Sprinkler
Service business in the local office. Responsibilities include
supervising technicians, developing business strategies, and
implementing action plans to meet the districts objectives and
drive profitable growth of the business, including embracing the
company programs, identification of life safety deficiencies and
recommendations. -How you will do it
- Revenue responsibility- Including implementing plans, programs
and processes designed to meet and exceed corporate goals and
objectives as well as maximizing market potential of the service
business including assisting new bookings (sales), revenue and
profitability.
- Customer Satisfaction: Responsible for maintaining effective
customer communications along with building solid customer
relationships from initial contact through order acquisition,
delivery, installation and service.
- Ensure contractual obligations are fulfilled while quickly
resolving customer complaints concerning service and collection
issues thereby minimizing customer concerns and enhancing customer
relations.
- Productivity Improvement: Responsible for setting fair and
manageable territories for technicians.
- Ensure that fair and effective performance measurements are
assigned and that employees are motivated to achieve and/or exceed
their assigned goals and objectives utilizing management tools and
practices.
- Also responsible to be proficient at, perform as required and
instruct/train all new and existing clerical and dispatch personnel
in all specific job procedures including our CRM system.
- Safety Compliance: Ensure that all employees comply with
corporate safety programs.
- Responsible for ensuring that employee safety training is
thorough, complete, and up to date.
- Identify safety issues and hazards and notify corporate safety
office of those conditions that require corrective action.What we
look for Required
- Demonstrate supervisory/leadership abilities to include
training, team building, presentation and negotiation skills,
district administration and effective interaction with
customers.
- Associate degree or equivalent experience.
- Minimum of 5-10 years' experience in a Sprinkler Repair
position.
- Available for local/regional travel, which may include nights
and weekends to accommodate customer's schedule.Preferred
- BA Degree
- NICET or other related Certifications
Keywords: Johnson Controls, Deltona , Fire Sprinkler Service Supervisor, Other , Orlando, Florida
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