Beverage Supervisor (Start Date No Earlier Than December 9, 2024)
Company: Disability Solutions
Location: Orlando
Posted on: October 24, 2024
Job Description:
At Loews Hotels at Universal Orlando, our team members get to
make a difference and have fun every day. Our world-class team
brings to life the incredible, award-winning hotels located at
Universal Orlando Resort.Named one of Central Florida's Top
Workplaces and one of America's Best-in-State Employers by Forbes,
we are committed to our "power of we" culture.Are you looking for a
place where you can bring your authentic self to work every day and
be able to connect, engage and delight?
- We offer excellent benefits and perks including one free meal
per shift and free theme park access.
- We have a dynamic culture that makes every day interesting,
challenging, fulfilling and fun.
- We embrace diversity at our core and offer the opportunity for
all team members to reach their potential.
- We invest in training and development opportunities for all
team members.
- We promote social responsibility by being a good neighbor in
the community.
- We care for you, just as we care for others.Position Start Date
No Earlier Than December 9, 2024This position is responsible for
supervising an operation related to the delivery of beverages and
superlative beverage service to include planning, organizing,
directing, scheduling of employees and coordinating related
activities to ensure efficient operation of the department and that
a quality product which exceeds guest expectations and hotel
standards is delivered in friendly, professional manner.
Qualifications:
- Thorough knowledge of all matters related to the proper
administration of "up-scale" beverage service operations.
- Certifications; "Food Service Manager" as required by State of
Florida regulations, TIPS or Equivalent beverage
certification.
- Ability to maintain effective operating and control processes
designed to provide maximum operating efficiency while ensuring
adherence to guest satisfaction criteria.
- Beverage knowledge including fine wines, liquors, beers and
sake.
- Ability to motivate staff to provide exceptional service during
slow and busy meal periods.
- Self motivated to take on projects to improve restaurant and
lounge.
- Ability to work flexible schedule to include night, weekends,
and holidays.Key Responsibilities:
- Maintains beverage staffing levels so as to provide for optimal
performance
- Establishes and ensures adherence to all departmental
guidelines, policies, and procedures
- Responsible for smooth, efficient, cost effective operation of
outlet, to include: labor management, supervision of all aspects of
service, inventory control and product selection
- Personally supervises all activities for production/delivery of
quality product/service
- Interacts with guests frequently to ensure satisfaction and
enjoyment of dining experience
- Review and submits for approval all department storeroom
requisitions, ensures operational costs are kept within forecasted
budgetary guidelines
- Establishes appropriate par levels for all inventories so as to
support forecasted activities without experiencing shortages or
excessive inventory situations.
- Ensures security, control and proper use of operating supplies
and equipment for all beverage outlets
- Attends all required hotel meetings to keep abreast of in-house
activities, special promotions and upcoming events, maintain
communications with other departments within the hotel
- Communicates daily with outlet managers to obtain/provide
current information regarding daily activities/functions and
upcoming events
- Trains personnel as needed in order to ensure superior levels
of performance
- Follows New Hire Training and ongoing Star Service Competency
programs in accordance with hotel policy
- Evaluates changes in guest needs, the hotels guest mix and
industry competitive set, to recommend appropriate product/service
and operational changes necessary to ensure guest and employee
satisfaction, while maintaining market dominance and exceptional
financial performance
- Other duties as assignedGeneral Responsibilities:
- Promotes and applies teamwork skills at all times
- Notifies appropriate individual promptly and fully of problems
and/or unusual matters of significance
- Is polite, friendly, and helpful to guests, management and
fellow employees
- Executes emergency procedures in accordance with hotel
standards
- Complies with required safety regulations and procedures
- Attends appropriate hotel meetings and training sessions
- Maintains cleanliness and excellent condition of equipment and
work area
- Complies with hotel standards, policies and rules
- Remains current with hotel information and changes
- Complies with hotel uniform and grooming standards
Keywords: Disability Solutions, Deltona , Beverage Supervisor (Start Date No Earlier Than December 9, 2024), Hospitality & Tourism , Orlando, Florida
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